Welcome to Sytel

Sytel Limited develops and supplies contact center software and complete solutions, connecting and managing calls and media sessions, without boundary. Sytel solutions for telecoms providers, hosted/ cloud service providers of contact center services and enterprise end users are driving agent productivity in over 50 countries.

Our secure, resilient IP telephony and media infrastructure software enables excellence in market research, telemarketing, customer service, collections and more..

Learn more

Latest Blog

The changing shape of the contact center supply chain

Things have changed considerably with contact center technology. As a result, the way in which procurement is carried out also …

Continue reading »


20 Years of Responsible Dialing

Two decades on and Neil Perring still benefits from Sytel's high performance dialer.

Continue reading »

Case Study

Sytel Delivers Improved Efficiency for Nielsen

Nielsen chose Sytel's dialer knowing it would maximize productivity whilst maintaining compliance with US legislation.

View case study »